Privacy policy

Thank you for visiting our website legally-ok.com and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our site. Our data protection practices are in accordance with the legal regulations of the Swiss Federal Data Protection Act (FADP) and the EU's General Data Protection Regulation (GDPR). The following data protection declaration serves to fulfil the information obligations arising from the FADP and the GDPR. These can be found, for example, in Art. 19 ff. FADP as well as Art. 13 ff. of the GDPR.

Owner or responsible person

The controller within the meaning of Art. 5 let. j FADP or Art. 4 no. 7 GDPR is the person who alone or jointly with others decides on the purposes and means of the processing of personal data. The controller pursuant to Art. 4 No. 7 GDPR is also the recipient of the personal data within the meaning of Art. 4 No. 9 GDPR. Any third party recipient shall be identified separately.

With regard to our website, the owner or responsible person is:

Legally ok GmbH
Schochenmühlestrasse 6
6340 Baar
Switzerland
E-mail: hello@legally-ok.com
Tel: +41 41 763 12 94

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the device (e.g. computer, mobile phone, tablet, etc.) used to access it.

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieval device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Message whether the retrieval was successful;
(9) Amount of data transmitted

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimise the website and to generally ensure the security of our information technology systems.

Duration of storage

The deletion of the aforementioned technical data takes place as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Possibility of restriction, objection, correction and deletion

You may at any time request the restriction of processing pursuant to Art. 18 GDPR or object to processing pursuant to Art. 21 GDPR as well as request the correction or deletion of data pursuant to Art. 16 or 17 GDPR. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

Special functions of the website

Our site offers you various functions, during the use of which personal data is collected, processed and stored by us. We explain below what happens to this data:

Order form

• What personal data is collected and to what extent is it processed?

  The data you enter in the form fields, such as address, surname, first name, etc., will be processed by us to fulfil the purpose stated below.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 let. b FADP (implementation of (pre)contractual measures).

• Purpose of data processing

  The purpose of the data processing is to process your order so that we can fulfil or initiate the contract concluded with you.

• Duration of storage

  The data is deleted as soon as it is no longer required for processing the order and there are no longer any legal storage obligations. As a rule, the legislator provides for a retention obligation of 10 years.

• Possibility of objection, processing, correction and deletion

  You can restrict processing in accordance with Article 18 of the GDPR, object to processing in accordance with Article 21 of the GDPR and request correction or deletion of data in accordance with Article 16 or 17 of the GDPR at any time. You can find out which rights you have and how to exercise them in the lower section of this data protection declaration.

• Necessity of providing personal data

  The information in the order form is necessary for the conclusion of a contract. If you do not fill in the mandatory fields or do not fill them in completely, the order you have requested cannot be carried out.

Contact form(s)

• What personal data is collected and to what extent is it processed?

  The data you have entered in our contact forms, which you have entered in the input mask of the contact form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. a FADP (consent through unambiguous confirmatory action or behaviour).

• Purpose of data processing

  We will only use the data collected via our contact form or contact forms for processing the specific contact request received through the contact form. Please note that in order to fulfil your contact request, we may also send you e-mails to the address you have provided. The purpose of this is so that you can receive confirmation from us that your enquiry has been correctly forwarded to us. However, the sending of this confirmation e-mail is not obligatory for us and is only for your information.

• Duration of storage

  After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

• Possibility of restriction, objection, correction and deletion

  You may at any time request the restriction of processing pursuant to Art. 18 GDPR or object to processing pursuant to Art. 21 GDPR as well as request the correction or deletion of data pursuant to Art. 16 or 17 GDPR. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  The use of the contact forms is on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either not be able to send the enquiry or we will not be able to process your enquiry due to a lack of information.

Newsletter registration form

• What personal data is collected and to what extent is it processed?

  By registering for the newsletter on our website, we receive the e-mail address entered by you in the registration field and, if applicable, further contact data, provided that you communicate this to us via the newsletter registration form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. a FADP (consent through unambiguous confirmatory action or conduct).

• Purpose of data processing

  The data recorded in the registration mask of our newsletter will be used by us exclusively for sending our newsletter, in which we inform you about all our services and our news. After registration, we will send you a confirmation e-mail containing a link that you must click to complete the registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 FADP.

• Duration of storage

  You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after unsubscribing, provided that there are no legal retention obligations. Likewise, your data will be deleted by us immediately in the event that your subscription is not completed. We reserve the right to delete without giving reasons and without prior or subsequent information.

• Possibility of restriction, objection, correction and deletion

  You may at any time request the restriction of processing pursuant to Art. 18 GDPR or object to processing pursuant to Art. 21 GDPR as well as request the correction or deletion of data pursuant to Art. 16 or 17 GDPR. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are necessary in order to be able to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not fill in the mandatory fields, we will not be able to provide you with our newsletter service.

Online cancellation form

• Scope of the processing of personal data

  The data entered by you in the form fields of the online cancellation form.

• Legal basis for the processing of personal data

  Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP or Art. 2 CC) as well as Art. 6 para. 1 lit. b FADP (implementation of (pre)contractual measures).

• Purpose of data processing

  Processing of revocation declarations received through the online revocation form.

• Duration of storage

  The data collected within the scope of our online revocation form will be deleted immediately after the processing of the revocation has been completed, provided that there are no statutory retention obligations.

• Possibility of restriction, objection, correction and deletion

  You may at any time request the restriction of processing pursuant to Art. 18 GDPR or object to processing pursuant to Art. 21 GDPR as well as request the correction or deletion of data pursuant to Art. 16 or 17 GDPR. You can find out which rights you have and how to exercise them in the lower section of this privacy policy.

• Necessity of providing personal data

  The provision of your data within the framework of the online cancellation form is legally necessary with regard to the mandatory information for exercising the right of cancellation via the cancellation form. Of course, you can also use the cancellation form template or other legally permissible methods for cancellation at any time. Insofar as you do not fill in all the details properly, it is possible that your cancellation declared via the online revocation form will not be effective towards us.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC).

The disclosure of information to third parties depends on the scope of the activities or offers of our website or our business model described below.

As a matter of principle, we only keep your information for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals, who have a right to it due to legal regulations, court decisions or official orders as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are attacked.

Statistical analysis of visits to this website - Webtracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in non-personalised form for the continuous improvement of our website and for statistical purposes.

Any personal data is processed in accordance with the principle of legality (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 CC). We also use the following web trackers to evaluate visits to this website:

• Google

  We use on our site the service Google of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  We use Google in order to be able to load further services from Google on the website. The service is used to provide further Google services, such as the data processing required for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to his or her Google account.

  For the processing itself, the service or we collect the following data: Background data stored in the Google user account or at other Google services about the page visitor, background data for the provision of Google services such as streaming data or advertising data, data about the page user's use of Google search, details of the terminal device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Ads

  We use on our site the service Google Ads of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Google Ads is an advertising system that allows us to place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, he or she is taken to our website. In order to be able to measure the Google Ads advertisements in terms of their success and remuneration, Google Ads carries out a measurement of the success of the advertising measure when our website is called up. our website processes the data provided by Google Ads in order to be able to analyse and improve our advertising measures and to calculate any remuneration that may be due.

  For the processing itself, the service or we collect the following data: Data on page visitors' advertising interests, page visitors' interactions with advertisements related to our website, data on the visit to our website by page visitors who have previously clicked on Google Ads advertisements and arrived at our website, data on the terminal device used, the IP address and the user's browser and further data from Google services for the provision and refinement of Google advertisements related to our website.

  if the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualisation of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own responsibility under data protection law. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Analytics

  • Scope of the processing of personal data

    On our site we use the web tracking service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Analytics). Within the scope of web tracking, Google-Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behaviour (so-called tracking). We carry out this analysis on the basis of the Google Analytics tracking service in order to constantly optimise our website and make it more accessible. When you use our website, data such as your IP address and your user activities in particular are transmitted to servers of Google Ireland Limited. We carry out this analysis on the basis of Google's tracking service in order to constantly optimise our website and make it more accessible. We also need the web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyber attacks. By activating IP anonymisation within the Google Analytics tracking code of this website, your IP address will be anonymised by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymised collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behaviour) in accordance with Art. 13 Para. 1 FADP and Art. 6 Para. 1 lit. a GDPR.

  • Purpose of data processing

    Google will use this information on our behalf for the purpose of evaluating your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyber attacks.

  • Duration of storage

    Google will store the data relevant to the provision of web tracking for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If there is a reference to a person, the data will be deleted immediately, insofar as this is not subject to any statutory retention obligations. In any case, the data will be deleted after expiry of the retention period.

  • Opposition and deletion options

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Google's security and privacy policy can be found at https://policies.google.com/privacy.

• Google Analytics (Google Signals)

  We use on our site the service Google Analytics (Google Signals) of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Google Analytics is a web tracker that analyses the behaviour of page visitors and their interactions with our website and provides us with evaluations and forecasts about the content and products of our website and their popularity (so-called tracking). we have integrated Google Analytics so that the service can compile an analysis of the page users' surfing behaviour. For this purpose, Google collects the page interactions of page visitors with our website and, if applicable, existing information resulting from the reading of cookies or other storage technologies and processes it statistically for us. google Analytics uses data processing technologies that make it possible to track individual page visitors and their interaction across devices and sessions with other Google services such as the Google Ads advertising network. Data from other Google services are also used to close data gaps by means of machine learning technologies, modelled statistics and forecasting functions and to create comprehensive statistics on the content of our website. If Google Analytics is activated on our website, the data determined by Google Analytics are transmitted to servers of Google Ireland Limited. As part of the order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. The transmission of personal data also takes place in the U.S.A. We carry out the analysis through Google Analytics in order to constantly optimise our internet offer and make it more available. This is a so-called reach measurement.

  For the processing itself, the service or we collect the following data: Data on the interactions of page visitors with the content of the website, data on the handling of the services presented on our website, data from external Google services, insofar as they interact with our website, such as advertising data or data on behaviour in relation to advertising, data on the rough geographical origin, the browser used, operating system as well as further information on the end device used, where applicable, across devices and independent of the session.

  Google Analytics will store the data relevant for the provision of web tracking for as long as it is necessary to fulfil the booked web service. Data collection and storage is anonymised. Insofar as individual interactions of site visitors make it possible to subsequently establish a personal reference to specific actions, we will delete the collected data when the purpose has been achieved. The data will be deleted at the latest when it is not subject to any statutory retention obligations. As a rule, we will delete this data after 12 months at the latest. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://tools.google.com/dlpage/gaoptout?hl=de.

• Google Tag Manager

  • What personal data is collected and to what extent is it processed?

    On our site, we use the Google Tag Manager service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager offers a technical platform for executing and bundling other web services and web tracking programmes by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyses your surfing behaviour (so-called "tracking"), insofar as web tracking tools are executed using Google Tag Manager. This data sent by individual tags integrated in Google Tag Manager is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately again in this data protection declaration. You can find more information on the data protection of the tools integrated in Google Tag Manager in the respective section of this data protection declaration. When you use our website with the integration of Google Tag Manager tags activated, data, such as your IP address and your user activities in particular, are transmitted to servers of Google Ireland Limited. With regard to the web services integrated by means of Google Tag Manager, the regulations in the respective section of this data protection declaration apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymised by Google Tag Manager before transmission by means of IP anonymisation of the source code. In doing so, Google Tag Manager is only enabled to record IP addresses anonymously (so-called IP masking).

  • Legal basis for the processing of personal data

    The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behaviour) in accordance with Art. 13 Para. 1 FADP and Art. 6 Para. 1 lit. a GDPR.

  • Purpose of data processing

    On our behalf, Google will use the information obtained by means of the Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services related to website and internet usage.

  • Duration of storage

    Google will store the data relevant to the function of Google Tag Manager for as long as is necessary to fulfil the booked web service. The data collection and storage is anonymised. If there is a reference to a person, the data will be deleted immediately, insofar as this is not subject to any legal obligations to retain data. In any case, the data will be deleted after expiry of the retention period.

  • Possibility of objection and deletion

    You can prevent the collection and forwarding of personal data to Google (in particular your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting of your browser. In addition, you can prevent the collection of the data generated by the Google cookie and related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de. Google's security and privacy policy can be found at https://policies.google.com/privacy.

• Gstatic

  We use on our site the service Gstatic of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload required catalogue files. In particular, the service loads background data for Google Fonts and Google Maps.

  As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Hotjar

  We use the service Hotjar of the company Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, 3141 Paceville St Julian's STJ, Malta, website: https://www.hotjar.com/ on our site. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. The transmission and processing of personal data takes place exclusively on servers in the European Union.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Through Hotjar, we perform behavioural analysis on the use of our websites and analyse feedback through tools such as heatmaps, session records and surveys.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.hotjar.com/legal/policies/privacy/.

  The provider also offers an opt-out option at https://help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data.

• Loom

  We use on our site the service Loom of the company Loom, Inc., 5214F Diamond Heights Blvd #3391, 94131 San Francisco, United States, e-mail: privacy@loom.com, website: https://www.loom.com/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  On our website, we use the Loom service to allow users to record screen recordings and videos of themselves in order to share feedback, instructions or explanations. By activating the Loom extension in the browser, users can start their screen recording and also use their webcam and microphone. The recorded videos can then be shared directly on our website. During use, Loom collects data such as the user's IP address, the type of browser, the hardware used and the pages visited in order to improve the quality of the service. In addition, information about the duration of use and interactions with the recorded videos is recorded in order to optimise the user experience.

  You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.loom.com/privacy-policy.

• Matomo (local)

  • Scope of the processing of personal data

    Our website contains a tracking code from Matomo (formerly Piwik), an open source web analysis tool (https://matomo.org). The web tracking is carried out solely by us without any personal reference. Matomo is hosted on our own server infrastructure for this purpose. A transfer to third parties therefore does not take place.

    We collect, process and store usage data about the use of our site, such as referrer links, the time spent on certain URLs, the clickstream and also data about your browser settings, such as the manufacturer of the browser and also its version, the screen resolution and the operating system used.

    We may also collect and store parts of your IP address and information about the loading speed of our website. From this data, we can only create anonymous usage profiles and extract statistical information. We also use cookies as part of Matomo web tracking to distinguish returning site visitors from first-time visitors. Cookies are small text files that are stored locally in the memory of your internet browser and contain a separate ID and possibly other technical information. The data collected in this context will not be merged with other personal data that may be available to us without your separate consent.

  • Legal basis for the processing of personal data

    In many cases, there is no personal reference. If there is a personal reference, the legal basis for the collection is Art. 6 para. 1 lit f GDPR (legitimate interest) or your consent according to Art. 13 para. 1 FADP.

  • Purpose of data processing

    The purpose of web tracking is to analyse user flows in order to enable us to anonymously monitor the functionality and user-friendliness of our website and to constantly improve our internet offering. It serves solely to collect statistical, non-personal data.

  • Duration of storage

    We store all web tracking data collected via Matomo for an indefinite period of time, insofar as this data is only available to us in anonymised form. If the data is not anonymised, we will delete it after 12 months at the latest.

  • Possibility of objection and deletion

    You can prevent the collection of the aforementioned data as well as its processing by installing a JavaScript blocker to prevent the collection of other app analysis data. Insofar as a personal reference should arise, you can revoke your consent at any time according to the rules outlined in this privacy policy.

• Segment

  We use on our site the service Segment of the company Twilio Inc., 101 Spear St FL 5, 94105-1580 San Francisco, United States, e-mail: privacy@twilio.com, website: https://segment.com/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  The service collects information about your user behaviour on our site and prepares this for us as part of a technical analysis of user behaviour.

  You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.twilio.com/en-us/legal/privacy.

• Sprig

  We use on our site the service Sprig of the company Sprig Technologies, Inc., 140 2nd Street 4th floor San Francisco, CA , 94105 San Francisco, United States, e-mail: security@sprig.com, website: https://sprig.com/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. From the EU's perspective, the data processing takes place in a third country for which there is no adequacy decision by the EU Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, e.g. authorities can access the collected data.your data can only be transferred to these third countries if it is ensured that the personal data are sufficiently protected at the recipient's. This can be done through the use of standard contractual clauses, in the case of data transfers within a corporate group through so-called Binding Corporate Rules, through an obligation to comply with codes of conduct that have been declared generally applicable by the Commission or through certification of the processing operation.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Our website uses the Sprig service to analyse visitor behaviour and understand how users interact with our website. Sprig enables us to conduct user surveys, view heatmaps, repeat user sessions and perform analyses using artificial intelligence. With Sprig, we can continuously improve our product, increase conversion rates and save engineering time. The service collects data on clicks, mouse movements, scrolling behaviour and other interactions on our website to give us insights into the behaviour and needs of our users.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://sprig.com/privacy-policy.

Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, so-called web services. By calling up our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside of Switzerland and the EU. You can prevent this by installing an appropriate browser plug-in or deactivating the execution of scripts in your browser. This may result in functional restrictions on Internet pages that you visit.

We use the following external web services:

• Datadog

  We use on our site the service Datadog of the company Datadog, Inc., 620 8th Avenue, Floor 45, 10018 New York, United States, e-mail: privacy@datadoghq.com, website: https://www.datadoghq.com/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. From the EU's perspective, the data processing takes place in a third country for which there is no adequacy decision by the EU Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, e.g. authorities can access the collected data.your data can only be transferred to these third countries if it is ensured that the personal data are sufficiently protected at the recipient's. This can be done through the use of standard contractual clauses, in the case of data transfers within a corporate group through so-called Binding Corporate Rules, through an obligation to comply with codes of conduct that have been declared generally applicable by the Commission or through certification of the processing operation.

  The legal basis for the transmission of personal data is our legitimate interest in processing pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.

  We use the DataDog service on our website to comprehensively monitor and analyse the performance and health of our systems. DataDog collects data from various sources such as server logs, database queries and application metrics to gain insights into our infrastructure and applications. The platform aggregates and visualises the collected data clearly in dashboards to provide real-time insights into the performance and availability of our systems. This enables us to identify problems at an early stage, resolve bottlenecks and improve the user experience. DataDog also provides alarm functions to automatically alert us to deviations or performance issues and take action.

  With regard to the processing, you have the right of objection listed in Art. 21 GDPR. You can find more information at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.datadoghq.com/legal/privacy/.

• Google Cloud APIs

  We use on our site the service Google Cloud APIs of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  We use Google APIs in order to be able to load additional services from Google on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display the Google Fonts fonts and to provide the Google Maps map.

  For the processing itself, the service or we collect the following data: IP address

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google data protection declaration under Google's responsibility under data protection law. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Google Fonts

  We use on our site the service Google Fonts of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/. According to the assessment of Swiss authorities, the processing takes place in safe third countries. You can find the list of countries in Switzerland and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  We use the Google Fonts service to be able to integrate attractive fonts on our website in order to be able to show you our website in a visually better version. The service may also be used on our website if other Google services are reloaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

  For the processing itself, the service or we collect the following data: Data on fonts, IP address of the page visitor, statistics on the use of fonts and other data from Google services related to our website.

  If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. when using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

• Legally ok Rechtstextsnippet und Module

  We use on our site the service Legally ok Rechtstextsnippet und Module of the company Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https://www.legally-ok.com/. Processing is carried out exclusively in Switzerland in accordance with the data protection legislation applicable there. The processing also takes place in a third country outside the EU. For this third country, there is an adequacy decision of the Commission. On the page of the EU Commission (link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de) you will find an up-to-date list of all adequacy decisions.

  The legal basis for the transmission and processing is Art. 31 para. 1 FADP and Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

  With the help of the service, the contents of our legal texts are reloaded on our website. The respective current legal texts are reloaded via the integration on our page. This integration may also be used to reload further technical modules with regard to the legal texts or legally required elements.

  You can find out what rights you have with regard to processing at the end of this privacy statement.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

• Sentry

  We use on our site the service Sentry of the company Functional Software, Inc. dba Sentry, 45 Fremont Street, 8th Floor, , CA 94105 San Francisco, United States, e-mail: compliance@sentry.io, website: http://sentry.io/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  The service collects stack traces and information from our site to identify and fix errors and crashes. This also generates data about the affected website visitors.

  You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://sentry.io/privacy/.

• freshworks

  We use on our site the service freshworks of the company Freshworks, Inc., 2950 S. Delaware Street, Suite 201, 94403 San Mateo, California, United States, e-mail: privacy@freshworks.com, website: https://www.freshworks.com/. Your personal data will be transferred to so-called insecure third countries which do not guarantee adequate data protection through their legislation. Your data will only be transferred if appropriate data protection is guaranteed. This can be guaranteed by:

  • contracts under international law
  • Data protection clauses in a contract between the controller or processor and his contractual partner, which have been notified in advance to the FDPIC
  • specific safeguards drawn up by the competent federal body and communicated in advance to the FDPIC
  • Standard data protection clauses which the FDPIC has approved, issued or recognised in advance, or
  • binding internal company data protection regulations which have been approved in advance by the FDPIC or by an authority responsible for data protection in a state which guarantees adequate protection

  If such guarantees do not exist, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or performance of a contract, or if the disclosure is necessary in the context of the enforcement of claims before courts and authorities or to protect public interests. From the EU's perspective, the data processing takes place in a third country for which there is no adequacy decision by the EU Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed for the transfer, as it cannot be ruled out that in the third country, e.g. authorities can access the collected data.your data can only be transferred to these third countries if it is ensured that the personal data are sufficiently protected at the recipient's. This can be done through the use of standard contractual clauses, in the case of data transfers within a corporate group through so-called Binding Corporate Rules, through an obligation to comply with codes of conduct that have been declared generally applicable by the Commission or through certification of the processing operation.

  The legal basis for the transmission of personal data is your consent pursuant to Art. 6 para. 6 FADP or Art. 31 para. 2 FADP and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Freshworks' various software solutions enable us to respond more efficiently to customer enquiries, automate the support process, manage customer information centrally and provide a better customer experience overall. By using Freshworks products, we can improve their customer retention, increase customer satisfaction.

  You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy policy.

  For further information on the handling of transmitted data, please refer to the provider's privacy policy at https://www.freshworks.com/privacy/.

• Social Plug-In - "TikTok"

  • What personal data is collected and to what extent is it processed?

    On our website we have integrated a social plug-in of the social network "TikTok", which is operated by the TikTok Technology Limited, 10 Earlsfort Terrace, D02 T380 Dublin, Ireland, e-mail: reports@tiktok.com, website: https://www.tiktok.com/ ("TikTok"). When you call up a page that contains such a plug-in, your browser automatically establishes a background connection to the servers of TikTok. The content of the plug-in is transmitted directly to your browser by TikTok and only integrated into our site. Through this integration, TikTok receives the information that your browser has loaded a specific page of our website. This also applies if you do not have a TikTok profile or are not currently logged in to TikTok. This information (including your IP address) is transmitted by your browser directly to a server of TikTok in Ireland and stored there. If you are logged in to TikTok, TikTok can immediately assign your visit to our website to your TikTok profile. If you interact with the plug-ins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a server of TikTok and stored there. The information is also published on your TikTok profile and displayed to your TikTok contacts that you have activated for this purpose.

  • Legal basis for the processing of personal data

    Relevant are Art. 6 ff. FADP as well as Art. 6 para. 1 lit. a GDPR (if you have registered with "TikTok") and Art. 6 para. 3 FADP as well as Art. 6 para. 1 lit. f GDPR (if you have not registered with TikTok ). Insofar as the processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, the legitimate interest of the site operator is to enable user interaction with the content of the site operator at TikTok.

  • Purpose of data processing

    The primary purpose of the data collection is to offer you a possibility of social interaction linked to TikTok and thus to make our website interactive. The scope of data collection and the further processing and use of the data you leave behind by TikTok as well as your rights in this regard and setting options for protecting your privacy can be found in the data protection notes of TikTok: https://www.tiktok.com/legal/privacy-policy?lang=de-DE

  • Duration of storage

    TikTok will store the data relevant for the provision of the web service for as long as it is necessary. Insofar as the data is subject to statutory retention obligations, it will be deleted after the retention obligation has expired.

  • Possibility of objection and deletion

    If you do not want the social plug-in from TikTok to run, you can also prevent it from running by installing an appropriate add-on or script blocker. If you do not want TikTok to assign the data collected via our website to your TikTok profile, you must log out of TikTok before visiting our website. The right to information, correction and deletion, as well as the right to restrict processing and the right to object, are also governed by the general regulations on the right to object and the right to deletion under data protection law described below in this data protection declaration.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing so that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Duration of data storage and rights of the data subject

Duration of storage

We store personal data only to the extent and for as long as necessary to fulfil the purposes for which the personal data was collected, we have a legitimate overriding interest in retaining the data or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing personal data about you. If this is the case, you have the right to information on the data specified in 25 ff. FADP or Art. 15 para. 1 GDPR, insofar as the information cannot be refused, restricted or postponed by the owner of the data collection (cf. Art. 26 f. FADP or Art. 15 para. 4 GDPR). We will also be happy to provide you with a copy of the data.

Right of rectification

Pursuant to Art. 32 (1) FADP or Art. 16 GDPR, you have the right to demand that incorrect personal data (e.g. address, name, etc.) be corrected, provided that there is no legal obligation to the contrary. You can also request that the data stored by us be completed at any time. A corresponding adjustment will be made immediately.

Right to erasure

Pursuant to Article 17 (1) of the GDPR, you have the right to have us delete the personal data we have collected about you if

• the data is either no longer required;
• the legal basis for processing has ceased to exist without replacement due to the revocation of your consent;
• there are no longer any legitimate reasons for processing the data;
• Your data is being processed unlawfully;
• a legal obligation requires this.

Pursuant to Article 17 (3) of the GDPR, this right does not exist if

• the processing is necessary for the exercise of the right to freedom of expression and information;
• Your data has been collected on the basis of a legal obligation;
• processing is necessary for reasons of public interest;
• the data is necessary for the assertion, exercise or defence of legal claims.

Right to restrict processing

According to Art. 18 (1) GDPR, you have the right to request the restriction of the processing of your personal data in individual cases.

This is the case when

• the accuracy of the personal data is disputed by you;
• the processing is unlawful and you do not consent to its deletion;
• the data is no longer required for the purpose of processing, but the collected data is used for the assertion, exercise or defence of legal claims;
• an objection to the processing has been lodged pursuant to Art. 21 (1) GDPR and it is still unclear which interests prevail.

Right of withdrawal

If you have given us express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP; Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you may revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent up to the revocation is not affected by this. Information for which we are legally obliged to retain data will be deleted after expiry of the deadline.

Right to object

In accordance with Art. 21 of the GDPR, you have the right to object at any time to the processing of personal data relating to you that has been collected on the basis of Art. 6 (1) f of the GDPR (in the context of a legitimate interest). If you have given us express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you may revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent up to the revocation is not affected by this. You only have this right if there are special circumstances that speak against the storage and processing. Information for which we are legally obliged to store data will be deleted after expiry of the deadline.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

Legally ok GmbH
Schochenmühlestrasse 6
6340 Baar
Switzerland
E-mail: hello@legally-ok.com
Tel: +41 41 763 12 94

Right to data portability

Pursuant to Article 20 of the GDPR, you have a right to the transfer of personal data relating to you. We will provide the data in a structured, common and machine-readable format. The data can be sent either to you or to a person responsible named by you.

We will provide you with the following data upon request:

• Data collected on the basis of consent (Art. 31 para. 1 FADP as well as Art. 6 para. 1 let. a GDPR);
• Data that we have received from you in the context of existing contracts (Art. 31 para. 2 let. a FADP as well as Art. 6 para. 1 let. b GDPR and Art. 9 para. 2 let. a GDPR);
• Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a responsible person of your choice as far as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties, or only to a limited extent, pursuant to Art. 26 (1) b FADP or Art. 20 (4) GDPR.

Notifications to the FDPIC and possibility to file a complaint

Pursuant to Art. 49 FADP, data subjects may file a report with the supervisory authority if there are sufficient indications that a data processing operation could violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

For further information, please consult the contact form of the FDPIC: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed illegally on our website, you can seek clarification of the issue in court in accordance with Art. 32 FADP. As a rule, a lawsuit in accordance with Art. 28 ff. CC should be sought. If you are affected by the processing of data by federal bodies, the procedure is in accordance with Art. 41 FADP. In this case, you can also contact the FDPIC (see the reference to the contact form above).

Right of appeal to the supervisory authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being processed illegally on our site, you can of course have the issue clarified by the courts at any time. In addition, any other legal option is open to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Article 77 (1) of the GDPR. The right of appeal pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority to which the complaint has been submitted will then inform you of the status and outcome of your submission, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.